Term Of Service
Effective Date: February 23, 2026
ForgeMD Medical Group, LLC (“ForgeMD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. These SMS Terms & Conditions explain how we collect, use, and manage information when you opt in to receive text messages from ForgeMD Health Group, LLC.
1. SMS Consent Communication
The phone number and any related information obtained through the SMS consent process will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
SMS consent applies only to communications from ForgeMD Health Group, LLC related to your care, appointments, services, and account communications.
2. Types of SMS Communications
If you consent to receive SMS messages from ForgeMD Health Group, LLC you may receive messages related to:
Appointment confirmations
Appointment reminders
Follow-up care communications
Intake form reminders
Payment reminders or billing notifications
Customer support responses
Account or service-related notifications
Telehealth appointment updates
Practice announcements relevant to your services
SMS communications are intended to support patient communication and operational coordination.
3. Message Frequency
Message frequency may vary depending on your interactions, appointments, and service activity.
You may receive up to 5 SMS messages per week, though frequency may increase temporarily during active treatment coordination, appointment scheduling, or support interactions.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier and service plan.
ForgeMD Health Group, LLC is not responsible for any messaging or data charges incurred from your carrier.
5. Opt-In Method
You may opt in to receive SMS communications from ForgeMD Health Group, LLC through one or more of the following methods:
Completing an online appointment or contact form
Checking an SMS consent checkbox on forms
Providing verbal consent during scheduling
By opting in, you confirm that you are the authorized user of the mobile number provided and that you consent to receive SMS communications from ForgeMD Health Group, LLC
6. Age Restriction
SMS communication services are intended only for individuals 18 years of age or older.
By opting in to receive SMS messages, you represent and warrant that you are at least 18 years old or are the legal guardian authorized to provide consent on behalf of a minor patient.
7. Opt-Out Method
You may opt out of SMS communications at any time by replying:
STOP
to any message you receive.
Once you opt out, you will no longer receive SMS communications unless you re-enroll.
You may also contact ForgeMD Health Group, LLC directly to request removal from SMS communications.
8. Help & Support
If you need assistance, reply:
HELP
to any SMS message.
You may also contact us directly through our support channels:
Support Email: [email protected]
Phone: +1 (843) 618-1187
9. Standard Messaging Disclosures
Message and data rates may apply
Message frequency may vary
Reply STOP to opt out
Reply HELP for assistance
Consent to receive SMS messages is not a condition of purchase or treatment
10. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages is subject to effective transmission by your mobile carrier and network provider. ForgeMD Health Group, LLC does not guarantee message delivery and is not responsible for delays, failures, or interruptions in SMS transmission caused by carrier limitations, technical issues, or circumstances beyond our control.
11. Privacy
Your privacy is important to us.
Information collected through SMS communications is handled in accordance with our Privacy Policy.
For more information, please review our Privacy Policy:
https://forgemdhealth.com/privacy-policy-page
12. Medical Communication Disclaimer
SMS messaging is intended for non-emergency communications only.
Text messaging should not be used for urgent medical concerns or emergencies.
If you are experiencing a medical emergency, call 911 immediately or seek emergency medical care.
SMS communications do not replace direct clinical evaluation, diagnosis, treatment, or professional medical advice from a licensed healthcare provider.